Refund Policy
Use this guide from Dash to review returns, exchanges, and refunds. This page applies specifically to bydashd.shop.
Our approach at Dash to condition of returns
Customers using bydashd.shop can rely on the following Dash guidance about condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
eligibility at Dash
For purchases made through bydashd.shop, Dash applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from Dash on exceptions
This exceptions section covers orders and visits through bydashd.shop for Dash. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
How Dash handles order problems
For Dash customers at bydashd.shop, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from Dash on starting a request
The following starting a request guidance applies to the Dash storefront at bydashd.shop. To start a return or exchange, contact us at Support@bydashd.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
How Dash handles support
For Dash customers at bydashd.shop, this section explains support. For return or exchange assistance, contact Support@bydashd.shop or 6464011663.
Our approach at Dash to refund timing
For Dash customers at bydashd.shop, this section explains refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashd.shop
Phone: 6464011663
Physical address: 944 W Idaho St, Boise, Idaho, 83702, United States